Unified communications is the integration of real-time enterprise communication services such as instant messaging (chat), presence information, voice (including IP telephony), mobility features (including extension mobility and single number reach), audio, web & video conferencing, fixed-mobile convergence (FMC), desktop sharing, data sharing (including web connected electronic interactive whiteboards), call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax).

As such, it is not necessarily a single product, but a set of products that provides a consistent unified user interface and user experience across multiple devices and media types.

Unified Communications Solutions from Inflow Technologies

Our Unified Communications Systems valued partners include Plantronics, Unify, Audio Codes and Cisco amongst others.